Terms of use
The agreement
These terms are between you and Record Creative Co., which makes JONGG. Using JONGG on the web or the phone app means you accept them. If you don't, please don't use it.
Who can play
You need to be 13 or older, or the age at which you can agree to these terms where you live.
Your name and your conduct
Pick a name that doesn't pretend to be someone else or offend anyone. Play fair: no cheating, no automated play pretending to be a person, no exploiting a bug, and no harassing other players or guests. We may change a name, or pause or close an account, that breaks these rules. The whole of it, and how to report or block someone, is on How we play here.
What you write
What you write (a night's details, names, notes, chat and shares) stays yours. You let us store it and show it to the people it's meant for, so the service works. Don't post someone else's private details without their permission.
Game nights happen in real homes and places. Hosts are responsible for their own events and guests for themselves; JONGG doesn't organize, supervise or insure them. Please follow local law.
Money
Play, learn and host free forever. Where offered, collections are separate one-time purchases and JONGG Membership is an optional subscription. The purchase screen shows the included features, billing period, price, applicable taxes and any trial before you confirm. The store's payment terms also apply to purchases made through it.
Membership renews automatically unless you cancel. An eligible free trial becomes a paid subscription at the price and date shown at checkout unless you cancel before it ends. Cancel an Apple subscription in your Apple account's Subscriptions settings. Manage a web subscription through Your account on jongg.app or the portal linked in your billing email. Uninstalling the app does not cancel a subscription. Deleting your JONGG account does not cancel an Apple subscription; cancel it separately through Apple. Account deletion with a web subscription ends its remaining access and cancels future billing through the deletion process, without an automatic refund. Check a pending deletion receipt for confirmation.
Canceling renewal keeps paid member access until the confirmed end of that period, unless a refund or account deletion ends it earlier. Trial access after cancellation follows the store’s terms and may end earlier. Membership-only benefits end with member access; separately purchased collections remain attached to your account when Membership ends. Use the same JONGG account on each device to recover access; a purchase cannot be claimed by a different account. If a purchase is still being confirmed, check its status or contact us before buying again.
Web Membership is offered to customers in the United States. App purchases are available only where JONGG and the relevant offer are available through the App Store. For eligible new subscribers, current offers use a 30-day web trial or a one-calendar-month Apple trial; these can end on different dates. Eligibility, renewal price and the exact first billing date are shown before purchase. Restoring a purchase does not start a new trial.
For an Apple purchase refund, use Apple's refund process. For a purchase on jongg.app, write to hello@jongg.app within 14 days of the charge and we'll refund it in full; for a membership, once in any 12 months. After 14 days we don't refund part of a period. A refund removes access provided by the refunded purchase period; it does not remove a different, still-valid paid period. Cancellation is not a refund request. Nothing in these terms limits refund rights provided by applicable law.
JONGG doesn't take, hold or pay out money between players; any stakes at your own table are between you and your friends, under your local law.
Our part
JONGG, its tile art, card, words and code belong to Record Creative Co. or the artists who license them to us. Unless a page says otherwise, JONGG is not affiliated with any mahjong league or card publisher.
We work to keep JONGG running and fair, but it's provided as it is, without guarantees that it will always be available or free of errors. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to what you paid us in the past twelve months.
Ending and changes
You can stop using JONGG at any time. We may change or end features, or these terms; when the terms change, we'll update this page and move the date at the top, and using JONGG afterwards means you accept the new version.
Questions go to hello@jongg.app.